内容包括：1. 写信目的；2. 不满之处；3. 表达期望。

注意：1. 词数100左右；2. 开头和结尾已经给出，不计入总词数。

Dear Madam/Sir,

    My name is Li Hua, who is a customer of your travel agency. ?……

    Yours sincerely,

    Li Hua

    Many English language learners believe that the        (great) difficulty with listening comprehension (理解) is that the listener cannot control how quickly a speaker speaks. They feel that what the speaker says disappears        they can follow. This frequently means that students        are learning to listen cannot keep up. They are so busy working out the meaning       one part of what they hear that they miss the next part. Or they       (simple) ignore a whole section because they fail to catch it quickly enough. Another difficulty is that the listener is not always in a position to get the speaker to repeat what has been said. And, of course, repeats cannot       (ask) for when listening to the radio or watching TV.

    Besides,       (choose) of vocabulary is in the hands of the speaker, not the listener. Very often, for people listening to a foreign language, an unknown word can be like a suddenly        (drop) stone making them stop and think about the meaning of the word,       (cause) them to miss the next part of the speech. In listening, it really is a case of “He who       (stop) to work out the meaning is lost.”

    Everyone can benefit a lot from reading books. The following is about various benefits of reading books.

           Whenever you read something, you learn information that you wouldn't have known. If you want to learn new words, reading books is a great way to enlarge your vocabulary.

           Similar to solving puzzles, reading books allows your mind to practice its processing skills. Going without books for too long will turn your mind into mess.

    One of the primary benefits of reading books is its ability to develop your thinking skills.       Wherever you are faced with a similar problem in real life, your mind is able to put its mystery solving skills to a test.

    The information in books can be referred to over and over again. For example, reading a cookbook allows you the chance to review the cooking steps whenever you need to.      Don't even think about writing the information down because you may lose the paper sooner or later.

    These are just some of the wonderful benefits of reading books.       If you can't even go outside, you can download free e­books online and read them on your computer. That way, you can see how useful reading can be for yourself.

A. You can improve your memory by reading.

B. Reading keeps your mind in good condition.

C. Reading books can make you become confident.

D. Reading books provides you with new knowledge.

E. Reading mystery novels, for example, trains your mind.

F. Following the steps from a cooking video will be difficult.

G. Why don't you drop into a bookstore and pick a book up?